Refund Policy

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Here's a legally strong and professionally worded Refund Policy for FortuneEmpires.com, clearly stating "No Refund Under Any Circumstances" while protecting you from user disputes and chargebacks:

  • Effective Date: 01 Aug 2025
  • Last Updated: 01 Aug 2025
  • At FortuneEmpires.com, we operate with complete transparency and fairness. By registering and participating on our platform, you acknowledge and agree to the terms of this Refund Policy.

    No Refund Under Any Circumstances

    All payments, deposits, purchases, and transactions made on FortuneEmpires.com are final and non-refundable under all circumstances, including but not limited to:

  • Account termination due to violation of Terms & Conditions or Fair Play Policy
  • User dissatisfaction with game results, features, or performance
  • Unused wallet balance or credits
  • Withdrawal delays caused by pending KYC or verification
  • Technical issues on the user's device or internet connectivity
  • Incorrect or duplicate transactions initiated by the user
  • Change of mind or personal financial reasons

  • Legal Waiver

    By using our platform, *you waive your right to dispute or reverse any transaction*, whether through your bank, card provider, payment gateway, or any third-party service.

    We strictly follow this policy to maintain fairness and to prevent abuse, fraud, or manipulation of platform services.


    Exceptions

    There are *no exceptions* to this policy unless:

  • A *verified technical error* occurred on our end *AND* is acknowledged by our development team.
  • Required by *applicable international laws or court order* in a recognized jurisdiction.
  • In such rare cases, our team will assess the claim internally, and the decision will be final.


    Secure Transaction Disclaimer

    We use industry-standard security protocols and do not store sensitive payment data. All transactions are processed through certified payment gateways with full encryption and compliance standards (PCI-DSS, etc.).


    Contact Us

    If you believe your case qualifies under the exceptions listed above, please contact our support team with complete details:

  • support@fortuneempires.com
  • Subject:* Refund Dispute – \[Your User ID]
  • Note: Refund requests without valid grounds or proof will be automatically rejected.